Question 1

How do I order a cake or contact you?

Accepted Answer

Thank you for considering Park Ave Delights for your custom cake, cupcakes, macaron, and other small treats . 
To initiate the inquiry process, please visit our online form [ https://tinyurl.com/InquiryFormParkAveDelights ] to fill out the necessary details. Additionally, kindly ensure that you have read and signed the Terms and Conditions, conveniently located on the same online form. This ensures a clear understanding of our policies and facilitates a smoother collaboration.

We will not be giving quotes through Facebook messages, direct messages (DMs), or phone calls. 
This adjustment allows us to better manage and document your requests efficiently. In the rare event that you encounter technical difficulties preventing you from completing the online form, please send an email to ParkAveDelights@Gmail.com requesting the form. We will send you a PDF version of the inquiry form for your convenience. Kindly fill it out and email it back to us.
Thank you for your understanding and cooperation. We look forward to assisting you with your custom cake inquiries.

** If you would like to meet in person to discuss order details or to bring any items for your order, we can schedule a meet at a location that is safe and comfortable for both parties like a local coffee shop. (Niles only)

Question 2

Can I order custom cakes, cupcakes, or macarons from Park Ave Delights LLC?

Accepted Answer

Park Ave Delights LLC offers custom cakes, cupcakes, French macarons, and other small treats made to order in Niles, Youngstown, Trumbull County, and across Northeast Ohio. Whether for birthdays, weddings, or special events, simply fill out our inquiry form to get started.

Question 3

What occasions are best for ordering custom baked goods from Park Ave Delights LLC?

Accepted Answer

Our cakes, cupcakes, and macarons are perfect for any occasion; birthdays, weddings, showers, graduations, holidays, corporate events or just because. 
We also offer wedding packages that include tiered cakes and macaron towers.

Question 4

Do you have a storefront?

Accepted Answer

We do not have a storefront. Park Ave Delights LLC is a home-based business in Niles, OH.  We serve all Northeast Ohio. We operate under the Ohio Cottage Food Law. I bake in a home kitchen that is not inspected by the Department of State Health Services or a local health department. I can assure you that every possible care is taken to ensure clean, sanitary conditions. We strictly bake to order.

Question 5

How far in advance do I need to order?

Accepted Answer

Keep in mind that we are strictly bake to order. I do not have any cakes pre-made for sale. We are unable to accommodate same-day custom orders.

Every order I make are custom-made to order from start to finish. A 2-3 week notice is appreciated but if you have a big event like a Sweet Sixteen, Quinceañera, Wedding, Corporate event, etc., please try to make your order as soon as possible. It is never too early! For Graduations, Baptisms, First Communions, Christmas parties all those events that happen at the same time for everyone, you need to book early due to my limited availability.

I require no less than a 7-day notice for small orders. Anything less is subject to availability and a Rush Fee of 25%  or $20.00 - whichever is greater. This will assure proper planning & attention to your order.

Question 6

Timeline of a Custom Cake

Accepted Answer

Every custom cake from Park Ave Delights LLC is a one-of-a-kind creation, handcrafted from scratch for your special celebration. Here’s what the process looks like, from the first inquiry to the big day:

6–9 Months Before Event (Consultation & Booking)
We connect with the client (by email or message).
We discuss design inspiration, flavors, and serving size.
Once details are clear, the retainer is due to save your event date on our calendar.
	  Hours to Complete 1–3 hours
​
4–6 Months Before Event (Design Planning & Supplies)
Notes from the consultation are turned into design plans.
Non-edible supplies such as cake boards, dowels, or toppers are ordered as needed.
	  Hours to Complete 1–2 hours​
​​
1 – 4 Weeks Before Event (Final Payment Due)
Depending on order size and complexity, final payments are due 1–3 weeks before the event.​
​
2  Weeks – 2 Months Before Event (Custom Sugar Work)
Sugar flowers can take quite a long time to create depending on the details. We make them well ahead of time to ensure each piece is perfect.​
Fondant bows, figurines, or modeling chocolate accents are created and set aside so they’re ready for decorating day.
	  ​Hours to Complete 6 – 36+ hours​​
​
Week of the Event – 2 Weeks Before Your Event (Shopping for Ingredients or Order Online)
Ingredients are bought locally or ordered online in the right quantities to be used in the days leading up to your event.
	  Hours to Complete 1 – 4 hours​​​
​
1 – 2 days Before your Event (Baking & Prep)
Your cake and treats are  baked fresh.
Fillings and buttercreams are prepared
Decorations and custom details are completed.
Everything is chilled for freshness until final assembly
	   Hours to Complete 3 – 15 hours​​​
​
1 day Before – Day of your Event (Decorating & Delivery Prep)
Cakes are iced, stacked, and decorated. 
Custom pieces are carefully added
Hours to Complete 2 – 10 hours​​​
​
Day of the Event
Final details are added
Cakes are boxed for pickup or delivery.
Pickup or delivery as scheduled.
All instructions for transporting/serving are provided.
Enjoy your custom creation made just for your celebration!
	  Hours to Complete 1 – 3 hours​​​
​
After Event  (Follow-Up)
We love to hear feedback and often share finished cake photos on our social media
Hours to Complete .5 – 1.5 hours​​

Question 7

Do you have allergy-free or gluten-free products?

Accepted Answer

I do not offer any allergy or gluten-free products options.  While we offer gourmet products without nuts or gluten, all our desserts are made fresh in the same kitchen. Though safety and sanitation are of the utmost importance to me, the potential for cross-contamination does exist. My kitchen regularly prepares items with products that may contain or come in contact with dairy, eggs, peanuts, tree nuts, nut oils, wheat, soy, gluten, coconut  and other allergens including almond extract and meringue powder. We cannot prevent cross-contamination in our common prep areas. Our products cannot be certified as allergen-free, nut-free or gluten-free.

Question 8

Can I rent cupcake and cake stands from Park Ave Delights?

Accepted Answer

We're just starting to offer our white custom made cupcake stands stands for rent, and we'll be adding single cake stands soon. To rent a stand, simply contact us by email at ParkAveDelights@Gmail.com. Be sure to specify the number and type of stands you need, the date of your event, and any other relevant details. Our stands are versatile and perfect for displaying cupcakes, charcuterie cups, fruit cups, mini cakes, and other pastries. We'll provide you with availability, pricing, and rental terms, including information on our refundable security deposit and
rental fees. Click the image below for stand details.

Park Ave DelightsLLC

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