Thank you for considering Park Ave Delights for your custom cake needs. To initiate the inquiry process, please visit our online form [ https://tinyurl.com/InquiryFormParkAveDelights ] to fill out the necessary details. Additionally, kindly ensure that you have read and signed the Terms and Conditions, conveniently located on the same online form. This ensures a clear understanding of our policies and facilitates a smoother collaboration. We will not be giving quotes through Facebook messages, direct messages (DMs), or phone calls. This adjustment allows us to better manage and document your requests efficiently. In the rare event that you encounter technical difficulties preventing you from completing the online form, please send an email to ParkAveDelights@Gmail.com requesting the form. We will send you a PDF version of the inquiry form for your convenience. Kindly fill it out and email it back to us. Thank you for your understanding and cooperation. We look forward to assisting you with your custom cake inquiries. ** If you would like to meet in person to discuss order details or to bring any items for your order, we can schedule a meet at a location that is safe and comfortable for both parties like a local coffee shop. (Niles only)

We do not have a storefront. Park Ave Delights LLC is a home-based business in Niles, OH. We serve all Northeast Ohio. We operate under the Ohio Cottage Food Law. I bake in a home kitchen that is not inspected by the Department of State Health Services or a local health department. I can assure you that every possible care is taken to ensure clean, sanitary conditions. We strictly bake to order.

Keep in mind that we are strictly bake to order. I do not have any cakes pre-made for sale. We are unable to accommodate same-day custom orders. Every order I make are custom-made to order from start to finish. A 2-3 week notice is appreciated but if you have a big event like a Sweet Sixteen, Quinceañera, Wedding, Corporate event, etc., please try to make your order as soon as possible. It is never too early! For Graduations, Baptisms, First Communions, Christmas parties all those events that happen at the same time for everyone, you need to book early due to my limited availability. I require no less than a 7-day notice for small orders. Anything less is subject to availability and a Rush Fee of 20% or $15.00 - whichever is greater. This will assure proper planning & attention to your order.

I do not offer any allergy or gluten-free products options. While we offer gourmet products without nuts or gluten, all our desserts are made fresh in the same kitchen. Though safety and sanitation are of the utmost importance to me, the potential for cross-contamination does exist. My kitchen regularly prepares items with products that may contain or come in contact with dairy, eggs, peanuts, tree nuts, nut oils, wheat, soy, gluten, coconut and other allergens including almond extract and meringue powder. We cannot prevent cross-contamination in our common prep areas. Our products cannot be certified as allergen-free, nut-free or gluten-free.

We're just starting to offer our white custom made cupcake stands stands for rent, and we'll be adding single cake stands soon. To rent a stand, simply contact us by email at ParkAveDelights@Gmail.com. Be sure to specify the number and type of stands you need, the date of your event, and any other relevant details. Our stands are versatile and perfect for displaying cupcakes, charcuterie cups, fruit cups, mini cakes, and other pastries. We'll provide you with availability, pricing, and rental terms, including information on our refundable security deposit and rental fees. Click the image below for stand details.

Serving Size Guidelines Our cake servings are based on a 1” x 2” portion size. Each cake consists of 4 inches of cake, which is sliced into three to four layers, creating a finished height of approximately 5-6 inches. Though the slices may appear narrow, they make up for it in height. We know some of you might prefer larger servings of cake, and that's absolutely fine, we love cake too! However, please remember that our portion guidelines remain the same, regardless of your personal serving size preference. If you wish to serve larger portions, we recommend ordering a larger cake to accommodate your needs. Keep this in mind when selecting the size of your cake.. Cake Consumption Considerations When planning for your wedding cake, it's important to consider the serving sizes and the needs of your guests. If you're offering additional desserts before cutting the cake or setting up a self-serve cake station, you may find that you need less cake overall. Typically, when desserts are available before the cake cutting ceremony, guests tend to indulge in those options, resulting in fewer servings of cake being consumed. In such cases, you might consider ordering about 10% less cake, as the additional desserts can reduce the overall cake consumption. However, if you are serving cake with dinner, you'll need a slice for each place setting, it's essential to ensure you have enough cake for every table and avoid running out before reaching the last table. By adjusting the quantity of cake accordingly, you can ensure that there's still plenty to go around while minimizing waste. Plus, it's always better to have a little extra than to run out too soon!

The general rule of thumb for most gatherings is to have approximately 1 1/2 standard-sized cupcakes or 3 mini cupcakes per guest. If cupcakes are part of a dessert table alongside other sweets, you can plan for fewer cupcakes per guest, perhaps around 75-80% of the guest count. However, if you are offering more than one flavor of cupcake you should plan for 1 1/2 per guest.. Keep in mind that the more flavors you have, the more your guests will want to sample. We recommend no more than three flavors.

A cake is more than just the ingredients. In most cases, the ingredients are the least expensive part of the cake. You are paying for the labor and expertise of the baker. Pricing is directly linked to the time it takes to complete your order which is determined by the level of design, size of the order, and the ingredients used. Knowing your maximum budget and serving requirements helps me make something you will love. I do not give price quotes over the phone. You must first send an email to check on availability and to receive a price estimate/quote. Detailed information is needed via email (pictures, sketch ideas, etc) before a price can be given.

I accept a limited number of orders for each date, on a first-come-first-served basis. I do not guarantee an order or hold a date until a retainer (non-refundable) of 50% of the order total has been received. I recommend booking your event as far in advance as possible to ensure your date is available. Bookings are made on a first-come, first-pay basis. When I book your event date into my schedule, I turn away all other orders for the same event date. Therefore, all retainers are non-refundable.

We accept Credit/Debit cards, Zelle, Cash App, Venmo, PayPal, Cash, and checks made payable to Park Ave Delights LLC. All card transactions incur a 2.9% service charge.

We do offer delivery at an extra charge, it is based on distance and size of the order. For stacked cakes, we highly recommend delivery. This way, if the cake suffers any damage during transport, we'll be able to fix it. We want to ensure that our customers receive their cakes in the best possible condition, and delivery helps us to achieve this. You can also pick up your order from our home-based kitchen in Niles, OH. Once you leave with the cake it is no longer the responsibility of Park Ave Delights LLC. If for any reason you do not pick up your order within the time frame agreed upon, we will attempt to contact you. A new pick-up time might be arranged throughout the day depending on OUR availability. Delayed pick-ups will result in a $10 fee for every 15-minute period beyond the scheduled pickup time. All pickups, meets and deliveries are by appointment only.

Any changes to your Contract must be notified in writing a minimum of 2 weeks prior to your event. I try my best to accommodate where possible, and I reserve the right to adjust prices accordingly to reflect the changes. If we cannot reach an agreement based on revisions, we will work on each order accordingly.

Postponements should be notified at least 2 weeks in advance in writing. I would be happy to discuss other postponement date options. There will be no refunds. Cancellations should be notified in writing at least 2 weeks in advance. Your retainer is non-refundable. COVID- There will be no refunds as the pandemic consequences on events could no longer be considered as unforeseen or unexpected by the consumers. For more details on Postponements and Cancellations, please visit our Terms and Conditions

If, upon pickup or delivery, the product falls short of your expectations or you decline acceptance due to appearance issues, we will retain the product. Cake flavor and texture are subjective, and refunds will not be issued on these grounds. We reserve the right to assess the quality of our products ourselves, and any concerns must be addressed within 24 hours of pickup/delivery, with the products returned to us. We are not responsible for any expenses incurred in replacing our cake/products. Refunds, if granted, will be in the form of store credit only; no cash refunds will be provided. We will work on each order accordingly.

Cottage Food Laws, including those in Ohio, pertain to small-scale food operations conducted from home kitchens. These laws typically allow individuals to produce certain types of non-potentially hazardous foods, such as baked goods, jams, and candies, for sale without the need for a commercial kitchen. I can assure you that every possible care is taken to insure clean, sanitary conditions. A Food Cottage Baker is a person who, in the person’s home, produces food items that are not potentially hazardous foods. Food Cottage Bakers are NOT prohibited from having pets under the Ohio Cottage Food law. A “Cottage Food Production Operation” is exempt from inspection and licensing by the Ohio Department of Agriculture. However, all food products are subject to food sampling conducted by the Ohio Department of Agriculture to determine if a food product is misbranded or adulterated.

Our terms and conditions are designed to provide important information and guidelines for all orders placed with Park Ave Delights LLC. The document covers details such as quotes for our services, retainer and payment requirements, options for pickup or delivery, guidelines for copyrighted themes and designs, as well as other essential information related to our products and services. By reading and accepting our terms and conditions before accepting payment, clients can ensure they are fully informed about the ordering process and can have a clear understanding of their responsibilities and rights when working with Park Ave Delights LLC. You can access the full Terms and Conditions by clicking the following link https://tinyurl.com/TERMSCONDITIONSPARKAVE We value transparency and are committed to ensuring our customers have a seamless experience when ordering from us. If you have any further questions regarding our terms and conditions, please feel free to reach out by email at: ParkAveDelights@Gmail.com